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IT Resources

UHWO Information Technology is committed to providing reliable technology resources and support to allow students, faculty, and staff to meet their academic and administrative goals.

LIBRARY INFORMATION COMMONS

Located in the UHWO Library, the Information Commons provides student access to PC workstations, a pay-per-print laser printer, and a scanner. The scanner is connected to a designated workstation, that also serves as an “Express Print” workstation. Pay-per-print copy cards are available at the Library Circulation Desk.

Workstations, printer, and scanner are available during normal UHWO Library hours.

Details on Information Commons Workstations.

IT SERVICE CENTER

Conveniently located next to the Library Reference Desk and adjacent to the Information Commons, the IT Service Center is the primary location for students to receive technical assistance.

Technical assistance is available on topics such as:

For in-depth questions, an IT request will be submitted on behalf of the requester for IT staff follow-up.

Email: uhwohelp@hawaii.edu
Telephone: (808) 689-2411
Walk-in: Library, first floor

Hours of Operation

WIRELESS NETWORK ACCESS

The UH West O‘ahu wireless network is available to all UH students, faculty and staff. Coverage areas include all indoor areas on the UHWO Campus with some coverage in open areas near the buildings.

Wireless Network Setup
Connect to the UHWO SSID. After successfully connecting to the network, open any web browser (e.g. Internet Explorer, Firefox, etc.) where the wireless login screen will be displayed. Enter your UH Username and password to connect.

For information on wireless authentication passthrough, visitor access, and more, refer to the University of Hawai‘i Wireless Network homepage.

CLASSROOM TECHNOLOGY

All instructional classrooms and labs are equipped with built-in technology for teaching. Each classroom or lab has a dual-boot (Windows/Macintosh) system. Classroom technology includes touch screen system controllers, mounted projectors, annotators, cd, dvd, and Blu-ray capabilities, plus plug-in capability for laptops, document cameras (Elmo), and other devices. Special classrooms have distance learning capabilities and multimedia capabilities including surround sound technology.

Faculty and students benefit from technology built into each instructional classroom and lab.

Classes, Testing, and Workshops held in Computer Labs
The Lab building has two computer labs which are used for library instruction, placement tests, test proctoring, workshops, student orientations, or classes which require workstations for each student.

TECHNOLOGY IN TEACHING

Laulima Course Management and Collaboration System
The University of Hawai‘i supports a system for online courses called Laulima, a local implementation of the Sakai course management system. Sakai is an open source collaboration and learning environment software, designed by several universities and organizations.

Laulima is used to post course content online, provide tools for communication such as chat, email, and discussion boards, manage assignments, deliver quizzes, and keep track of grades. Course content is available from the comfort and convenience of home computers, or anywhere with reliable high-speed Internet access.

Laulima is used to deliver courses totally online, however most instructors also use selected Laulima tools to enhance face-to-face and blended courses.

Interactive Video Services
UHWO IT operates an ITV (Interactive Video) studio to broadcast credit courses to HITS (Hawai‘i Interactive Video Service) sites across the UH System. With ITV, an instructor teaches from an originating site, while the students may be at various HITS receive sites located on UH campuses across the state. Class meetings are held at a specific time (synchronous). Both instructor and students can see and hear each other, simulating a face-to-face class environment. Most ITV courses have an online component for outside class communication, material distribution and assignments. The ITV studio is also used to broadcast one-day video workshops between multiple campuses so participants may conveniently attend at any participating HITS site.

Learn more about Distance Learning.

CONTACT US

The UH West O‘ahu IT Service Center is located in the Library on the first floor. Refer to the UHWO Campus Map to find the Library.

IT Service Center
University of Hawai'i - West O'ahu
91-1001 Farrington Highway
Kapolei, HI 96707
ph. (808) 689-2411
email: uhwohelp@hawaii.edu

TECHNOLOGY SERVICES OFFERED VIA UH ITS SYSTEM OFFICE

Technology assistance is available to all UH faculty, staff, and students via Information Technology Services (ITS). Visit the ITS home page for information on services such as the ITS Help Desk, management of your UH Username and password, site-licensed antivirus software (free for UH), emergency alerts, and centralized services such as MyUH, Google@UH (Gmail, Calendar, Docs), and Laulima.