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Veteran Affairs Frequently Asked Questions

Who is eligible to receive VA benefits?
Information regarding eligibility, entitlement and types of training authorized may be obtained from the U.S. Department of Veterans Affairs or contacting the Veterans Education Call Center toll-free at: 1-888-GIBILL-1 (1-888-442-4551).

How do I apply for VA benefits?
Submit an online application for VA benefits. To determine which benefit you qualify for, please contact the VA at 1-888-442-4551 or visit their website.

What if I decide to change my major?
Students who decide to change their major should meet with a Student Services academic advisor and complete and submit a Change of Major/Program Form. Be sure to indicate that you are receiving VA educational benefits.

What if I would like to take a class at more than one institution?
Students who are interested in taking a course at another UH campus or institution while still enrolled at UH West O‘ahu must submit the Veteran Student Concurrent Enrollment Form.

What if my class does not run the entire length of the semester?
Students are certified for the exact start and end dates of their enrolled classes. For example, if a student enrolls in an accelerated class that is only for part of the semester, the certification will reflect the dates of the class and not the semester dates. VA payments will be prorated according to the enrollment and respective dates of those classes.

What if I am a UH West O‘ahu student preparing to transfer to another 4-year campus and would like to take courses that will satisfy their graduation requirements?
UH West O‘ahu can only certify classes that pertain to a VA approved degree or certificate at our campus; we cannot certify courses for a degree program at another post-secondary institution.

If I still have questions, who do I contact?
Information regarding eligibility, entitlement and types of training authorized may be obtained from the U.S. Department of Veterans Affairs or by contacting the Veterans Education Call Center toll-free at: 1-888-GIBILL-1 (1-888-442-4551). The Education Call Center is located in Muskogee, OK, and Education Case Managers accept calls from 7:00AM – 7:00PM central time, Monday – Friday. The system’s automated functions are available 24 hours a day, 7 days a week, and provides information about education benefits, how to apply for education benefits, status of claims, and individual student payment issues.

Office of the Registrar: (808) 689-2900 or 1-866-299-8656 (toll-free)