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Welina Mai

University of Hawai'i - West O'ahu
IT Service Center

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Technical
Support

Available for UHWO Faculty,
Staff, Student

Available for UHWO Faculty, Staff, Student

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UH Seal
Account
Management

Assistance with resetting your
UH username password

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Wireless
Internet

Access to wireless internet at UHWO and most UH campuses

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Classroom
AV Support

Help is just a button away

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Welina Mai
University of Hawai'i - West O'ahu
IT Service Center

Location / HoursLocation Icon


91-1001 Farrington Hwy (Lib 1st Floor)
Kapolei, HI 96707
M-F 7:30am - 5:00pm
Visit us in person or find answers yourself

UH Username UH Seal


Your UH username is used to access MyUH, Gmail, Laulima, etc.

Need a password reset?  Visit UH Username account page and click 'Forgot my password'

Pueo IDquestion mark iconPueo ID icon


Your Pueo ID is used to access UHWO resources (incl. UHWO computers, UHWO VPN, etc).

Need a password reset?  Visit the Pueo ID Self Service Portal

Operational IconSystem Status

(UH West O'ahu & UH System)

No other problems reported.  All systems normal.

If you are having issues with a system application, such as Banner or Laulima, please check the UH Systemwide Status page.

Wrench IconScheduled Maintenance

(UH West Oahu & UH System)

  • Test Servers - Security Patch & Reboot
    10/11/17 @ 6:30am - 7:30am
    See more details

  • Production Servers - Security Patch & Reboot
    10/13/17 @ 9:00pm - 12:00am
    See more details

          View more events...

Submit a request question mark icon

All IT service requests should be submitted in the UHWO IT Help Desk System.
We offer the following three methods to submit a request

 World Wide Web Icon

IT HELP DESK

(Faculty / Staff only)

Email Icon

EMAIL

uhwohelp@hawaii.edu

Phone Icon

 PHONE

808.689.2411